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Controlled knowledge base
One place to define what your agents know. Add your answers, FAQs, and documents once, approve what goes live, and the AI answers only from this base. It never invents information.
What you get
1
Curate from your sources
Bring in docs, help center articles, and policies, then shape them into one structured base.
2
Approve before it goes live
Nothing reaches a customer until you approve it. Draft, review, and publish with confidence.
3
Every answer is traceable
See exactly which source an answer came from, so you can audit and keep improving.
Answer faster, without extra headcount
Chat, phone, and email, answered from your own knowledge. No technical skills needed: if you can handle an email inbox, you can work with this.